Terms & Conditions
1Papercut (Ltd.)
Krukmakargatan 24-26
118 51 Stockholm
Sweden
Company Registration number: 556731-2581
VAT/TVA number: SE556731258101
Telephone: +46(0)8 133574
E-mail: info@papercutshop.se
1. DELIVERY
Sweden: 2 to 4 working days for items in stock + free delivery for orders over 1000 SEK within Sweden
Europe: 5 to 10 working days for items in stock
Rest of the world: 7 to 14 working days for items in stock
If you require a different service please contact us either via email on order@papercutshop.se or via the telephone number +46(0)8 133574.
Delivery Prices
The weight of your order is an important factor in determining the postage price you pay. In general, the heavier the order, the more it costs to mail. We use three different shipping classes to determine the shipping cost for your order:
SWEDEN SHIPPING
Shipping Class 1 = 40 SEK
Shipping Class 2 = 60 SEK
Shipping Class 3 = 90 SEK
(Free delivery within Sweden for orders over 1000 SEK.)
EUROPE SHIPPING
Shipping Class 1 = 100 SEK (approx 10 EUR)
Shipping Class 2 = 150 SEK (approx 15 EUR)
Shipping Class 3 = 200 SEK (approx 20 EUR)
OUTSIDE EUROPE SHIPPING
Shipping Class 1 = 150 SEK (approx 18 USD)
Shipping Class 2 = 200 SEK (approx 24 USD)
Shipping Class 3 = 300 SEK (approx 36 USD)
In case there are different items ordered with different shipping classes it is the highest shipping class that will be added to your order. For example: If you buy two items marked “Shipping Class 1” and a third item marked “Shipping Class 3” you will be charged “Shipping Class 3”, but if you only buy two (or more) items marked “Shipping Class 1” it is the “Shipping Class” that will be added to your order.
Uncollected packages:
Papercut will not pay shipping costs for uncollected packages.
2. TERMS AND CONDITIONS OF SALE
Payment
Papercut accepts payment by VISA / Mastercard / Euro Card / Maestro. Credit card payment is made with our partner PayEx, one of Scandinavias largest company for online payment. All transactions are encrypted and 100% secure. We also accept PayPal payments.
Refusal of transaction
We may refuse to process a transaction for any reason or refuse service to anyone at any time at our discretion. We will not be liable to you or any third party by reason of our withdrawing any product from this website whether or not that product has been sold, removing or editing any materials or content, refusing to process a transaction or suspending any transaction after processing has begun.
Note that you will not be charged for forthcoming items until the items are actually sent out to you.
Order confirmation
You will receive an email confirmation/receipt of your order shortly after placing an order. The order confirmation is also your VAT receipt. Note that in Sweden the VAT on magazines and books is 6% and the VAT on other items is 25%.and If you have any enquiry regarding your order you can contact us either via email on order@papercutshop.se or via the Telephone +46(0)8 133574. If we are unable to fulfil your order due to availability or any other difficulty you will be refunded for the unavailable item.
Each product purchased is sold subject to its product description.
We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system.
Although we aim to keep the website as up-to-date as possible, the information (including product descriptions) may not always reflect its exact position at point of order. If you have any enquiries do not hesitate to contact us directly either via email on order@papercutshop.se or via the Telephone +46(0)8 133574.
We reserve the right to withdraw any products from this website at any given time and /or remove or edit any materials or content from this website. Note that availability, conditions, dates and prices may change from time to time and that we expect you to check those prior to making a purchase.
If you are not completely satisfied with your order we will be happy to offer an exchange, either in the form of another product, a credit note or a Papercut gift voucher (see returns policy bellow).
We will make every reasonable effort to deliver the products ordered within the delivery timeframe. However, if we have insufficient stock to deliver the goods ordered, or there is a delay in processing the order, we will notify you as soon as possible explaining the situation and if need be offer a choice of an alternative or eventually to re-credit your account for the amount involved. The refund will be made within 30 days of order. We will notify you of such action via email to the address given on your order form.
3. RETURNS POLICY
Cancellation of contract and cooling off period.
You have the right to cancel your contract provided this is done within a seven day period following the receipt of the item. On cancellation of the contract, you are under duty to restore goods to us and in the mean time to take reasonable care of them. You are required to pay for the postage if you wish to return the goods. Note that this does not affect your statutory rights.
You are also responsible for the care of the goods until they reach us, at the returns correct address, as specified bellow.
Exceptions to the right to cancel can include magazines.
If you would prefer you are entitled to a refund provided you request this in writing or email within 7 working days of receipt of the goods.
Send the goods along with your original receipt to:
Papercut
PO Box 17013
104 62 Stockholm
Sweden
Refunds will be effectuated within 30 days of receipt of the goods.
Please note that the refund does not include the cost of carriage and that you are also liable for the return carriage costs. If the you fail to return the goods you will be charged the full cost of their recovery. You are under a duty to take care of the goods until they are returned.
4. HOW TO PROCEED IF YOU WISH TO RETURN OR EXCHANGE
Please do make sure you have a valid receipt and contact us either by email on order@papercutshop.se or telephone +46(0)8 133574.